How to Forward Calls to Voicemail on Your Samsung Galaxy S25

The Samsung Galaxy S25 is equipped with a range of features designed to enhance user experience, and call management is no exception. Among these features, the ability to divert calls to voicemail is particularly useful. In this article, we will guide you through the various methods to forward calls to voicemail on your Samsung Galaxy S25, ensuring you never miss an important message.

Understanding Call Forward Options on Your Galaxy S25

Call divert feature allow you to customize when and how your calls are diverted to voicemail. The primary options include:

• Divert All Calls: This option sends all incoming calls directly to voicemail. It is useful when you do not want to be disturbed by any calls.
• Divert When Unanswered: This setting diverts calls to voicemail only when you are unable to answer them. This is ideal for situations where you are temporarily unavailable.
• Divert When Busy: This option diverts calls when you are already on another call. It ensures that callers can leave a message instead of receiving a busy signal.
• Divert When Unreachable: Calls are diverted to voicemail when your phone is switched off or has no network coverage. This ensures that you don’t miss messages even when your device is offline.

Methods to Forward Calls to Voicemail on Galaxy S25

There are some methods to divert calls to voicemail on your Samsung Galaxy S25:

Method 1: Using the Call Settings menu to forward calls

The most straightforward way to forward calls to voicemail on your Samsung Galaxy S25 is through the call settings menu. Here’s how to do it:

• Open the Phone App: Start by opening the phone app on your Samsung Galaxy S25. This is the app you use to make and receive calls.
• Access the Menu: Tap the three-dot menu icon, typically located in the top-right corner of the screen. This will open a drop-down menu with several options.

• Go to Settings: From the drop-down menu, select “Settings.”. This will take you to the call settings menu.
• Navigate to Supplementary Services: In the call settings menu, look for and select “Supplementary Services.”. This section contains a call diverter and other advanced call management features.
• Choose Call Forwarding: Within Supplementary Services, tap on “Call forwarding. You will see the different call divert options listed here.
• Select a Divert Type: Choose the divert type that best suits your needs: “Divert All Calls,” “Divert When Unanswered,” “Divert When Busy,” or “Divert When Unreachable.”.

• Enter Voicemail Number: Enter your voicemail number. Tap “Enable” to activate the call divert setting.
• Confirm activation: Once you activate the call divert setting, your phone will display a confirmation message.

Method 2: Using the Visual Voicemail App

The Samsung Galaxy S25 features a visual voicemail app that provides an intuitive interface for managing your voicemail settings. Here’s how to access call forward options through this app:

• Open the Visual Voicemail App: Locate and open the Visual Voicemail app on your device.
• Access Settings: Tap the menu icon (usually three horizontal lines or dots) to access the app’s settings.
• Go to Call Forwarding: Look for a “Call Forwarding” or “Divert Calls” option within the settings menu.
• Configure Divert Options: Choose your preferred divert option and enter your voicemail number when prompted.
• Save Changes: Save the changes to activate the call divert setting.

Deactivating Call Forward

If you no longer wish to divert calls to voicemail, you can easily deactivate the call forward settings using the following methods:

Through the Call Settings Menu

• Open the Phone App: Open the Phone app on your Samsung Galaxy S25.
• Access Settings: Tap the menu icon and select “Settings“.
• Go to Supplementary Services: Navigate to “Supplementary Services” and then “Call Forwarding.
• Select the Active Divert Type: Choose the divert type you want to deactivate.
• Disable Call Forwarding: Tap “Disable” to turn off the call divert setting.

Troubleshooting Common Issues

Sometimes, you may encounter issues when diverting calls to voicemail. Here are some common problems and their solutions:

Call Forward Not Activating:

• Check Network Connection: Ensure that your phone has a stable network connection.
• Verify Voicemail Number: Double-check that you have entered the correct voicemail number.
• Restart Your Phone: Restart your Samsung Galaxy S25 and try again.

Callers Not Able to Leave Voicemails:

• Check Voicemail Storage: Make sure that your voicemail box is not full. Delete old messages to create space for new ones.
• Verify Voicemail Setup: Ensure that your voicemail is properly set up and activated with your mobile network operator.

Unable to Deactivate Call Forward:

• Use Deactivation Codes: Try using the deactivation codes mentioned above to turn off Call Divert.
• Contact Service Provider: If the issue persists, contact your service provider for assistance.

Forwarding calls to voicemail on your Samsung Galaxy S25 is a straightforward process that can significantly enhance your call management capabilities. By following the methods outlined in this guide, you can effectively customize how and when your calls are diverted, ensuring that you never miss an important message. Whether you prefer using the call settings menu, or the visual voicemail app, the Samsung Galaxy S25 offers a range of options to suit your needs.